If you need insurance in excess of $100, please contact us before placing your order. We are not responsible for items that are lost or misdelivered by the shipping carrier or stolen. Please let us know if you need assistance. 

Print-on-demand items typically take 2-3 business days for production and ship in 1-2 business days business days, generally arriving 3-6 business days from the time the order is placed. Orders containing print on-demand items are not eligible for 2-day delivery. Please contact us prior to placing an order for expedited or special delivery instructions. 

First, please check the following:

• Have you checked common places besides the mailbox you typically receive packages, such as a front or side door? 
• Could a roommate or family member have received and/or hid the package? 
• Is mail commonly misdelivered in your neighborhood? Perhaps a neighbor is hoarding your goods!
• Is package theft prevalent in the neighborhood? Death to thieves!

If not, occasionally, a parcel will be marked as delivered by USPS prematurely (which triggers an email from the site). Wait another business day because the package was most likely marked as "delivered" accidentally, and will arrive the following day.

Worst case scenario, if the package hasn't shown up after a business day or two (an extremely rare occasion) please call your local Post Office and file a claim with your tracking number - they should be able to provide additional details as to where/when their driver left the package. Apologies for the inconvenience but, we can not file a claim on your behalf.

Buyer is responsible for return shipping costs. The price of the label will be deducted from the refund or credits issued for the return of your items. Unless you are returning for store credit, a 15% restocking fee will also be deducted from the balance due.

Unless you are exchanging your item or returning for store credit, your return will be subject to a 15% restocking fee. 

To return or exchange an item, please login to your account using the email address associated with your order.

We do our best to source the highest quality blanks. Most of our apparel items are printed on either AS Colour or Independent branded blanks.

Our tees tend to be more fitted, with a tad bit of stretch to them. While our tees run true to size, if you like a roomier feel or are in-between sizes, we’d recommend sizing up. For women’s tees, we suggest sizing up from what you’d wear in a unisex or men’s tee - ie; if you wear a Unisex Small, than we’d recommend a Women’s Medium.